Step by step guide on how to factory reset Samsung TV with black screen

How to factory reset samsung tv with black screen

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If you’re experiencing black screens on your Samsung TV, you’re likely seeking a solution that can bring your smart TV back to life. A common issue that many Samsung TV owners face is when their TV screen has gone black. This article will reveal how factory resetting your Samsung TV could potentially fix the issue, returning the TV to its original factory settings. Keep in mind that while a factory reset might solve software glitches, it might not address hardware problems. Let’s dive into the detailed steps to restore your smart TV’s functionality even when the screen is black.

Pre-Reset Checklist

Before factory resetting, it’s crucial to ensure that the blackened screen is not the result of a hardware issue. Check if the power indicator light is on, which typically signifies that the TV powers up, but the screen is still black. Then, examine the Samsung TV remote for dead batteries and the TV for secure and functioning power connections. Always remember, factory resetting the Samsung TV will erase all personal settings and preferences. Therefore, if there were particular adjustments and installations you were keen on retaining, note them down before proceeding.

 Easy instructions for resetting Samsung TV with black screen

Factory Resetting Your Samsung TV with a Black Screen

A factory reset could resolve various issues if your Samsung TV screen has blacked out. Here, we’ll guide you through accessing the factory reset option when the screen is black and menus are invisible.

  1. Using the Samsung TV Remote: Obtain your remote and then proceed with the following steps.
    1. Ensure your TV is on. If the screen is still blacked out but the TV is on, standby mode might be indicated by a red LED.
    2. Press the ‘Menu’ or ‘Home’ button – usually, this does nothing if the screen does not display but is necessary for the process.
    3. Then go in this sequence: press ‘Up’, ‘Up’, ‘Down’, ‘Down’, ‘Left’, ‘Right’, ‘Left’, ‘Right’, ‘Up’, ‘Up’, ‘Up’, ‘Up’. This might not work for all models, and the sequence could vary.
  2. Utilizing Physical Buttons on the TV: If the Samsung TV remote isn’t working or is unavailable, you might still have the option to reset using the buttons located on your TV.
    1. Find the power button on the TV – it might be underneath or on the backside.
    2. Turn the TV off, then go on to press and hold the start button for around 5 seconds.
    3. Wait for the TV to turn back on. If it does not, turn it on manually and check if the screen has been restored.

If neither method succeeds, consider the following table of alternative options before deciding on the next steps:

Condition/IssuePossible CauseNext Steps
TV Screen is Still Black After ResetHardware malfunctionSeek professional repair or contact Samsung support
TV Does Not Turn On After ResetPower supply issueCheck all cables and power sources; consider a power supply replacement
Remote Does Not RespondBatteries or remote damageReplace batteries or seek a remote replacement

Troubleshooting Tips If Factory Reset Doesn’t Work

If you are still having difficulties and the screen remains black after attempting to reset, there are a few other paths you might take. First, inspect all HDMI and power cables to ensure they are properly connected and not damaged. If they are in order, consider whether software updates could be pending and use an alternative method to apply them, such as a USB stick. Is there a possibility that external devices, like a cable box or gaming console, are causing the problem? Disconnect them to see if the screen returns. Last, if you are willing to seek help and the issue is unresolved, reaching out to a Samsung support representative might be necessary.

 Resetting Samsung TV with black screen: A visual tutorial

Preventing Future Black Screen Issues on Your Samsung TV

Avoiding future black screens on your smart TV involves maintaining up-to-date software, using surge protectors to guard against power surges, and scheduling routine checks. Regular updates often address various bugs and glitches that could lead to a black screen or other issues. Additionally, if your Samsung TV is connected to a surge protector, it’s safeguarded against potential electrical damage that might result in display problems.


In conclusion, while black screens might cause considerable frustration, factory resetting your Samsung TV can often provide a straightforward fix. Remember to follow the steps carefully, and be prepared for the loss of personal settings. If your screen were still to remain black post-reset, don’t dismay; there is a range of troubleshooting options and Samsung’s customer support to assist you. Taking care of your smart TV is pivotal, and by remaining proactive with updates and routine checks, you could significantly lessen the likelihood of facing a blacked-out screen again.

 Complete guide to factory resetting Samsung TV with black screen


  1. Will a factory reset fix all black screen issues on my Samsung TV? A factory reset can resolve black screen issues that stem from software problems, but it might not rectify issues rooted in hardware defects.
  2. How can I tell if my black screen issue is due to a software or hardware problem? If the TV exhibits signs of power (e.g., the standby light is on) but the screen remains black, it is likely a software issue. Absence of power indicators could suggest a hardware problem.
  3. Can I perform a factory reset without using the screen menu? Yes, it’s possible to initiate a factory reset by using a sequence of button presses on the remote or the physical buttons on the TV itself.
  4. Will I lose all my personalized settings after a factory reset? Yes, expect all custom settings and configurations to revert to default after executing a factory reset on your Samsung TV.
  5. What should I do if a factory reset does not resolve the black screen issue? After unsuccessfully trying a factory reset, it’s recommended to check all cable connections or contact Samsung’s customer support for further guidance and potential repair services.